Ericsson and Jazz have agreed to a three-year multivendor network optimization contract for the optimization and performance management of Jazz’s 2G/3G and 4G network across the country.
According to Ericsson, this partnership will allow Jazz to improve its customers’ overall mobile experience.
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Jazz wants to create value-added services for its growing subscriber base, taking into account each customer’s unique needs and delivering solutions that meet their expectations. This arrangement allows Jazz to concentrate even more on its core business: providing creative products and services to its customers.
“With the evolution of the competitive environment in the telecom sector, we need to constantly evolve in order to provide better service to our end users,” says Khalid Shehzad, Jazz’s Chief Technology Officer. Investing in AI-based cognitive optimization capabilities in our networks is an essential move in our strategy that will allow us to better respond to our customers’ changing needs, which remain our top priority.”
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Ericsson will use subscriber crowdsource data analytics, where Artificial Intelligence (AI) will have specific subscriber insights that will fuel App Experience Optimization for an exceptional end-user experience.
Ericsson will use geolocation technology to evaluate live end-user experiences around the globe, using the granularity of metres as a catalyst for constructive action. Jazz will provide enhanced network capacity in Pakistan as a result of the effective completion of modernization and consolidation. Subscribers will gain access to the benefits of a fully integrated and convergent environment, including increased versatility and faster time-to-market for new and improved products.
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“This agreement will allow Ericsson to proactively deliver creative solutions, improve our partnership capabilities, and meet the strategic goals of Jazz,” says Ekow Nelson, Vice President of Ericsson Middle East and Africa. Now, we’re widening our relationship by setting the groundwork for a shared path to 5G by using the latest Cognitive Technology.”